Shipping and handling policy

Order processing time is separate from the shipping time.

Generally, processing an order can take 2 to 3 days from the time the order is placed before it is shipped, and even longer during holidays. 

Once you place an order, you will receive an order confirmation. Once your order has been shipped, you will receive a shipping confirmation. You can log into your account and view your order and status at any time.

Shipping and Handling of Decants

Decants are shipped through Canada Post with no tracking.

Orders to $100 total are free for shipping and handling in Canada ($15 to USA; $17 to international). 

If you require tracking, there is an additional cost of $20.00 CAD.

Shipping and Handling of Bottles and Splits

Bottles and splits (partial bottles) cannot be shipped to a post office box. Please provide a home or office delivery address.

We keep our fragrances in their original packaging or in boxes or drawers in a temperature-controlled room. All products are final sale. We do not offer any exchanges, replacements, or reimbursements for any products bought on perfumeniche. 

Canada

Bottles and spilts for delivery in Canada will be sent by Canada Post for $40 CAD per bottle including tracking and up to $100.00 of liability coverage for loss or damage. No additional features can be added, such as additional liability, coverage or signature. 

USA

Bottles and spilts for delivery in U.S. will be sent by UPS or other courier for $70 CAD per bottle including tracking and insurance.

Other countries

Bottles and spilts for delivery in other countries will be sent by UPS or other courier for $175 CAD per bottle including tracking and insurance.

Other terms

Customs, duties or taxes, if any, are the responsibility of the customer. 

If your order is returned due to Customs or Export Control Regulations, shipping costs will not be refunded.

Seizure and destruction by customs is not the responsibility of perfumeniche.